Privacy Policy – Secure Data Handling for Property Auction Clients

Privacy Policy – How We Handle Your Data

At Auction Agent, we are committed to protecting your privacy and ensuring a secure online experience for all visitors and clients on our property auction website.

You can also access our legacy site at https://auctionagent-co-uk.stackstaging.com.

Comments and User Information

When you leave a comment, we collect your name, email, and website (if provided), along with your IP address and browser user agent string to help detect and prevent spam. Your email address may be anonymised and sent to Gravatar to display a profile picture. After approval, your profile picture is visible publicly alongside your comment. For more information, see the Gravatar Privacy Policy.

Media Uploads

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.

Cookies and Login Information

We use cookies to enhance your experience and help the site function correctly:

Comment cookies store your details for one year for convenience when you leave another comment.
Login cookies check browser compatibility and keep you logged in for a limited period, typically up to two weeks if you select “Remember Me”.
Screen options cookies can store display preferences for up to one year.
Post edit cookies may store the ID of a recently edited post for a short time (e.g. one day).

Embedded Content from Other Websites

Pages on this site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves in the exact same way as if you visited the other website directly and may collect data, use cookies, or track your interaction with that embedded content.

Data Retention and Analytics

Comments and related metadata are retained indefinitely so that we can recognise and approve follow-up comments automatically instead of holding them in a moderation queue.

For registered users (where applicable), we store the personal information provided in their user profile. Users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information where necessary for support purposes.

Your Rights

You have the right to request a copy of the personal data we hold about you, and to request that we erase your personal data, except where we are required to retain it for legal, administrative, or security purposes.

Spam Protection

Visitor comments may be checked through an automated spam detection service to help protect both users and the website.